Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JC McIntosh

JC McIntosh

October 14, 2025

5  out of  5
rating by JC McIntosh
"It was a pleasure working with Chris he’s very friendly and professional. He saved me quite a bit on my auto and even got me a good deal on my life insurance. 5/5 would give him a 10/10 if possible."
Profile photo of DeBorah LaNier

DeBorah LaNier

October 10, 2025

5  out of  5
rating by DeBorah LaNier
"Was looking for auto. Agent able to bundle plan and get permanent life insurance as well."
We responded:
"Thanks for the review, DeBorah! We appreciate it!"
Profile photo of Paradise Performance, LLC

Paradise Performance, LLC

September 30, 2025

5  out of  5
rating by Paradise Performance, LLC
"Skip’s team did a great job helping us out! Shane was thorough and kind. Definitely can recommend Skip for any of your needs."
We responded:
"Thanks so much for the review and we'll give Shane that feedback. Much appreciated!"
Profile photo of K Everett

K Everett

September 29, 2025

5  out of  5
rating by K Everett
"They’re incredibly helpful and made the process so easy for me. Highly recommend"
We responded:
"Thanks for review and we're glad we made it easy for you! "
Profile photo of Robert DeLozier

Robert DeLozier

September 18, 2025

5  out of  5
rating by Robert DeLozier
"I've worked with State Farm since college with an agent in that town. Fast forward to earlier this year buying a new home and needed to add that coverage. I wanted a local presence which landed me with Skip. Skip, Shane, Rod, and the whole team provide top-notch customer service, with a smile, and made the whole experience smooth. Great communication and service."
We responded:
"Thanks so much for the review, Robert! We really appreciate it and love having you as a customer!"
Profile photo of Jennifer Luker

Jennifer Luker

September 18, 2025

5  out of  5
rating by Jennifer Luker
"Skip takes the time to really explain your policies to you and look for ways to save on your insurance while making sure that you are insured properly."
We responded:
"You make that easy for us, Jennifer! Thanks for trusting us and we appreciate your business!"
Profile photo of Purity Nyaga

Purity Nyaga

September 18, 2025

5  out of  5
rating by Purity Nyaga
"Thank you for always taking care of your customers and the way you take care of your customers. It shows!"
We responded:
"And thank you for being an awesome person to partner with! Thanks for the review!"
Profile photo of Frank Super

Frank Super

September 18, 2025

5  out of  5
rating by Frank Super
"Save with Skip will take care of all of your insurance needs!"
We responded:
"Thank you Frank! We appreciate the review and the confidence in our agency!"
Profile photo of J SF

J SF

August 29, 2025

3  out of  5
rating by J SF
"Not the best experience very disorganized and chaotic. Could not change my own policy online and they kept insisting I take the tracking beacon even though I don't want it."
We responded:
"Thank you for your feedback, J. We’re sorry to hear that your experience did not meet your expectations. We'll discuss your review as a team and use this feedback to improve. We strive to provide a smooth and organized process for all our customers, and we apologize for any inconvenience caused. As for the tracking beacon, we understand your concerns and appreciate your input; we will review our communication to ensure customers feel fully informed and comfortable with their options. If you’d like, please reach out to our customer service team directly so we can assist you further and address any outstanding issues. We appreciate the opportunity to improve."
Profile photo of Chris Metzger

Chris Metzger

July 17, 2025

5  out of  5
rating by Chris Metzger
"I needed car insurance and Rod went above and beyond in helping me get the insurance I needed at a great rate for me. He was very helpful and made the process very easy and understandable. I fully recommend coming to him and state farm for both auto and rental insurance."
We responded:
"Chris, thanks so much for that review! We appreciate that feedback and glad Rod gave you such a great experience!"
Profile photo of H B.

H B.

July 15, 2025

5  out of  5
rating by H B.
"Shane and the whole office crew r Amazing and I would recommend if anyone is looking for insurance"
We responded:
"Thanks HB! We appreciate your review of our agency!"
Profile photo of Tammie Law

Tammie Law

July 11, 2025

5  out of  5
rating by Tammie Law
"Chris was very thorough and he asked me before he did anything. He answered all of my questions and explained everything I didn't understand in great detail. He made sure I received the best price..."
We responded:
"Tammie, We really appreciate the review. I'll be sure to give Chris that feedback. Thanks!"
Profile photo of Wanda Moore

Wanda Moore

July 9, 2025

5  out of  5
rating by Wanda Moore
"Chris was my agent. Very patient and knowledgeable. Thanks Chris."
We responded:
"Wanda, Thank you for the review! We appreciate your feedback!"
Profile photo of Sharon Jackson

Sharon Jackson

June 26, 2025

5  out of  5
rating by Sharon Jackson
"Chris was AMAZING!! His customer service was great. He explained everything and didn’t rush through it. Definitely an asset to State Farm."
We responded:
"Thanks so much for the review, Sharon! I'll give Chris the feedback and thanks so much for choosing Skip Jones State Farm!"
Profile photo of LaDeria Thompson

LaDeria Thompson

June 9, 2025

5  out of  5
rating by LaDeria Thompson
"I'm so glad I was referred to State Farm, Chris was a big help to save me money on my car insurance and gave me good options to add to my plan when I'm ready."
We responded:
"LaDeria, Thanks so much for the review and the feedback for Chris! We appreciate it!"
Profile photo of いろはえま 恵(恵)

いろはえま 恵(恵)

May 1, 2025

5  out of  5
rating by いろはえま 恵(恵)
"Thanks for taking to give us the best service"
We responded:
"Thank you so much for the review! We appreciate it!"
Profile photo of Kathryn Su

Kathryn Su

April 30, 2025

5  out of  5
rating by Kathryn Su
"Very professional and good services of our auto and house rental insurances from Tim Kao. Definitely recommend to everyone!"
We responded:
"Thanks so much, Kathryn! Much appreciated!"
Profile photo of Darren Wu

Darren Wu

April 30, 2025

5  out of  5
rating by Darren Wu
"I’ve been doing insurance with Tim Kao since 2022, he’s always my goat ever since. Please give him a chance to give you a quote, then you’ll be impressed for his service!! Tim Kao#1 👏👏👏👏"
We responded:
"Darren, Thanks so much for the review! We appreciate it and TK says thank you as well!"
Profile photo of Aniya Ernest

Aniya Ernest

April 8, 2025

5  out of  5
rating by Aniya Ernest
"I spoke with Shane today and to sum it up, 10/10! He was well spoken, efficient, and made sure I was well informed!"
We responded:
"Thanks so much for the review! We appreciate the feedback!"
Profile photo of George Allen Grant

George Allen Grant

April 3, 2025

5  out of  5
rating by George Allen Grant
"Great agent and staff"
We responded:
"Mr. Grant, thanks for the review and we think you're great as well. Thanks!"
Profile photo of lauren brown

lauren brown

February 18, 2025

5  out of  5
rating by lauren brown
"Omg Shane is the best he was so willing to help my cousin and help her get new insurance for her newer car and I loved the way he interacted with me and her but, he was also willing to speak to us on a level that we both understood. Mr skip Shane needs a raise. 😆 We love this place"
We responded:
"Thank you so much for the review, Lauren! How much did Shane pay you for this :)?! Seriously, we're glad you had a good experience and look forward to working with you!"
Profile photo of Connie Tynes

Connie Tynes

February 18, 2025

5  out of  5
rating by Connie Tynes
"I don't remember his name and I'm so sorry about that but the man did a great job did exactly what I asked and even told me stuff I didn't know and needed to know and very happy about thank you"
We responded:
"Thanks so much for the review, Connie! We appreciate the feedback!"
Profile photo of Tahshan Beck

Tahshan Beck

February 7, 2025

5  out of  5
rating by Tahshan Beck
"I highly recommend the services of Skip Jones and his team! Joe and Shane made the transition from my previous insurance carrier effortless, displaying a thorough understanding of my needs and making the switch a resounding success. I’m beyond satisfied with my switch!!!"
We responded:
"We're so glad it worked out for you and thanks for the review! Much appreciated!"
Profile photo of ERICKA C

ERICKA C

January 30, 2025

5  out of  5
rating by ERICKA C
"The Whole staff is Very Helpful and treats me like family.Thanks again Skip Jones and family"
We responded:
"Thank you so much for your review!"
Profile photo of Christiana Ometu

Christiana Ometu

January 24, 2025

5  out of  5
rating by Christiana Ometu
"Spoke with Shane about some changes that had occurred with my vehicle and he was able to explain everything I needed to know quick and thoroughly. I really appreciate the friendly customer service."
We responded:
"Christiana, thank you so much for the review! We're glad you had a good experience with Shane!"