Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pilar

Pilar

September 13, 2024

5  out of  5
rating by Pilar
"Shay is the most sweetest person, she kind and she knows how to explain things awesome 😊😊😊"
We responded:
"Pilar, Thank you so much for the review! The smiles say it all :) :) :)"
Profile photo of Aliyah

Aliyah

September 13, 2024

5  out of  5
rating by Aliyah
"I recently moved to Texas and had a great experience getting my auto and renters insurance set up. Shay was very kind and understanding and walked me through each step of the process with patience and clarity. Overall, it was a smooth and hassle-free experience, and I would highly recommend their services to anyone in need of insurance."
We responded:
"Aliyah, thanks so much for your review, and we appreciate you choosing our agency in your move to Texas! Thanks for the feedback!"
Profile photo of Monic Hardwell

Monic Hardwell

September 6, 2024

5  out of  5
rating by Monic Hardwell
"I'm so grateful to have Skip Jones as my insurance agent. Shay is the best! She is authentic and cares about the needs of the customers."
We responded:
"Thank you for the review! Much appreciated!"
Profile photo of Tyana Barber

Tyana Barber

September 5, 2024

5  out of  5
rating by Tyana Barber
"I would like to share the customer service I received from Shay was amazing. I trusted her and she provided me with all details I needed and some savings 😌 I'm beyond grateful and just wanted to share my amazing experience.. Thank you State Farm but more so THANK YOU SHAY!!!!!!"
We responded:
"Tyana, thanks so much for the review and the feedback for Shay! We appreciate you!"
Profile photo of Dinora Enriquez

Dinora Enriquez

August 21, 2024

5  out of  5
rating by Dinora Enriquez
"I feel so thankful with all the team in this office, THEY ARE AWESOME!, they are so nice. They help even though I had an other agent, they gave me a great attention. if you are looking for good insurance services HERE is your place! Once again ...THANK YOU SHAY!!"
We responded:
"Dinora, we appreciate the review and feedback!"
Profile photo of Adiah Morgan

Adiah Morgan

August 20, 2024

5  out of  5
rating by Adiah Morgan
"After 20 years with my previous company we switched over and what a breath of fresh air!!! The rates are unbeatable, the customer service is great, and my family feels well cared for!!!"
We responded:
"What a privilege! Thanks for the review and the feedback! We greatly appreciate it!"
Profile photo of Usman Iqbal

Usman Iqbal

August 10, 2024

5  out of  5
rating by Usman Iqbal
"I recently had the pleasure of working with TK for my car insurance needs, and I couldn't be more satisfied with the experience. TK was incredibly knowledgeable, patient, and responsive, making the whole process smooth and stress-free. He took the time to explain all my options clearly and helped me find the best coverage at a great price. His professionalism and dedication to customer service are truly commendable. I highly recommend TK for anyone looking for reliable and efficient car insurance services!"
We responded:
"AMAZING feedback for TK and thank you for the review! We greatly appreciate it!"
Profile photo of Rebecca Perry

Rebecca Perry

August 7, 2024

5  out of  5
rating by Rebecca Perry
"Joe was knowledgeable about the plans they offer. Their discount policies are better than other insurance companies and I was able to cut my premium with another company in half."
We responded:
"Thank you so much for the review and feedback!"
Profile photo of J Byers

J Byers

August 2, 2024

5  out of  5
rating by J Byers
"Joe Branscomb Is a Good agent Very helpful!"
We responded:
"We appreciate the review and Joe appreciates the shout out!"
Profile photo of 謝德貞

謝德貞

July 25, 2024

5  out of  5
rating by 謝德貞
"Our insurance agent TK for our house and car is outstanding! He responds very quickly, understands our needs deeply, and helped us smoothly handle the insurance for our house and car. Highly recommend his service!"
We responded:
"Thank you so much for the review! Greatly appreciated and TK says thank you for the feedback!"
Profile photo of Shirley Trinh

Shirley Trinh

July 24, 2024

5  out of  5
rating by Shirley Trinh
"State Farm Tim Kao(TK), help me find and understand the best deal for my home and auto insurance plan, smoothly process and lot of help all the way. Thanks TK👍"
We responded:
"Thank you for the review and thank you for the feedback! We are grateful!"
Profile photo of Shandolyn

Shandolyn

July 19, 2024

5  out of  5
rating by Shandolyn
"Joe was very helpful. I was nervous about getting new insurance but he got me covered. He’s very patient and he explains things really well."
We responded:
"Thanks so much for the review! Joe appreciates the feedback and we look forward to working with you!"
Profile photo of Keri Fichter

Keri Fichter

July 18, 2024

5  out of  5
rating by Keri Fichter
"I would like to share with anyone and everyone the customer service I received from agent Joe has been some of the best customer service I have received in a very long time. Everyone is looking to save every dollar we can with the economy like it is right now and Joe was able to help save me $140+ monthly. Thank you Joe for the time and patience you had with me setting up my new policy. I recommend State Farm to anyone that prefers great customer service and lower payments!!"
We responded:
"We thank you so much for the review and glad we could save you money! Joe and I really appreciate the feedback!"
Profile photo of Ming Hong Zheng

Ming Hong Zheng

July 10, 2024

5  out of  5
rating by Ming Hong Zheng
"TK is the best in State Farm. I highly recommended!"
We responded:
"Thank you so much for the review! TK appreciates the feedback and we appreciate your business!"
Profile photo of Debbie Sung

Debbie Sung

July 8, 2024

5  out of  5
rating by Debbie Sung
"I had a wonderful experience working with TK as my insurance agent. His friendly and professional demeanor made every interaction a pleasure. TK is exceptionally detail-oriented and took the time to explain everything clearly, ensuring I fully understood my policy. His patience and thorough explanations gave me confidence in my insurance decisions. I highly recommend TK to anyone looking for outstanding service and peace of mind!"
We responded:
"We appreciate the review and appreciate the feedback for TK! Thanks so much for choosing Skip Jones State Farm!"
Profile photo of Kristien Gray

Kristien Gray

July 1, 2024

5  out of  5
rating by Kristien Gray
"Excellent service! Great prices! Easy sign up/payment! Quick service! 100% recommend!"
We responded:
"Thanks for the review Kristien! We appreciate it!"
Profile photo of Will Pan

Will Pan

June 18, 2024

5  out of  5
rating by Will Pan
"Hands down the best experience I’ve ever had with looking for insurance. Joe and Skip stayed extra late to answer all my questions and helped me with all my insurance needs. My only regret is not moving my insurance to Skip sooner."
We responded:
"Will, it was a pleasure going the extra mile to take care of you! We appreciate the review and look forward to working with you! "
Profile photo of Octavia D. Mason

Octavia D. Mason

June 8, 2024

5  out of  5
rating by Octavia D. Mason
"Shane Douglas Vaughn is a great agent, who took the time to diligently set up my policies. Shane is a joy to speak with and makes the process both easy and a joy!"
We responded:
"Octavia, thanks so much for the review and the feedback for Shane. We appreciate your business!"
Profile photo of Luis Humberto Uribe Chavira

Luis Humberto Uribe Chavira

June 7, 2024

5  out of  5
rating by Luis Humberto Uribe Chavira
"Great Service from StateFarm, the agents, gave me confidence, and most importantly the process was very comfortable. Thanks so much, Janeth and Shay you are amazing."
We responded:
"Thanks so much Luis! The review and feedback are greatly appreciated!"
Profile photo of Cari Gtz

Cari Gtz

June 4, 2024

5  out of  5
rating by Cari Gtz
"Excelente servicio y atención de parte de Janeth y Shay🙂"
We responded:
"Axel, Thanks so much for the feedback and the review!"
Profile photo of John_23 Macedo

John_23 Macedo

June 4, 2024

5  out of  5
rating by John_23 Macedo
"I was really satisfying with the service. Janeth Aguirre and Shay did a great job in giving me a quote and for a reasonable price. Will recommend them if you’re trying to get insurance!!!"
We responded:
"Thanks Jose! We appreciate you so much and thanks for the feedback!"
Profile photo of Youlanda Thomas

Youlanda Thomas

May 31, 2024

5  out of  5
rating by Youlanda Thomas
"Shay and Janet/Janice did an excellent job with helping me. Appreciate you ladies. Keep up the good work!"
We responded:
"We appreciate you so much and thank you for the review and feedback! "
Profile photo of ANGIE CHIAO

ANGIE CHIAO

May 31, 2024

5  out of  5
rating by ANGIE CHIAO
"Shane is extremely nice & provide excellent service 👏"
We responded:
"Thanks so much for the review Angie! We appreciate you!"
Profile photo of Birdsnake Brown

Birdsnake Brown

May 22, 2024

5  out of  5
rating by Birdsnake Brown
"Shamaya and Skip are super helpful and really nice people! They saved me some money too 🤑"
We responded:
"Thanks Bird! It was great to meet you and glad we could help you out today! Thanks so much for the review!"
Profile photo of Joyce King

Joyce King

May 15, 2024

5  out of  5
rating by Joyce King
"Shane did a great job to help me get my insurance on track.. Skip the owner is a great kid.. keep up the great work that the office does"
We responded:
"We appreciate you so much! Thanks for the review!"